RETURNS, SHIPPING AND DELIVERY
Customers pay for shipping and handling unless stated otherwise.
RETURNS
StrandsNinches has strict NO RETURN POLICY. Returns of WIGS will not be issued . This is due to unsanitary, health and safety reasons. Wigs sold cannot be resold.
Please USE OUR CAP SIZE CHART and ensure you are ordering your exact size
Please USE OUR CAP SIZE CHART and ensure you are ordering your exact size
SHIPPING RATE/TIME
Flat Rate of AU$15 applies to all Australian Orders (15- 18 BUSINESS DAYS AUSTRALIA WIDE DUE TO COVID-19 PANDEMIC ) Usually 7 - 10 BUSINESS DAYS
Shipping Charges to New Zealand is AU$15
INTERNATIONAL SHIPPING
We cannot ship internationally to postal box or mailing centre. A physical address is required.
Flat Rate of AU$45 worldwide.
Delivery is between 18 - 20 BUSINESS DAYS DUE TO COVID-19 (USUALLY 10 - 15 BUSINESS DAYS)
Custom Fees may apply. Some countries put a tax on orders that comes in from other countries. This is a fee that you the buyer are responsible for. It is vital to have an idea of the custom fee where you live. Also when package is held by customs it may take extra 1-5 days for them to inspect the package